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Developing Churn Models Using Data Mining Techniques and Social Network Analysis

by Goran Klepac

Information Science Reference

Hardback or Cased Book 308 pages Jul 31, 2014

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Churn prediction, recognition, and mitigation have become essential topics in various industries. As a means for forecasting and managing risk, further research in this field can greatly assist companies in making informed decisions based on future possible scenarios. Developing Churn Models Using Data Mining Techniques and Social Network Analysis provides an in-depth analysis of attrition modeling relevant to business planning and management. Through its insightful and detailed explanation of best practices, tools, and theory surrounding churn prediction and the integration of analytics tools, this publication is especially relevant to managers, data specialists, business analysts, academicians, and upper-level students.
Author:
Goran Klepac
Publisher:
Information Science Reference
Publication Date:
Jul 31, 2014
Number of pages:
308 pages
Binding:
Hardback or Cased Book
ISBN-10:
1466662883
ISBN-13:
9781466662889