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Orchestrating Experiences: Collaborative Design for Complexity

by Chris Risdon, Patrick Quattlebaum

Rosenfeld Media

Paperback 336 pages English May 12, 2020

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Customer experiences are increasingly complicated--with multiple channels, touchpoints, contexts, and moving parts--all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

Author:: Chris Risdon, Patrick Quattlebaum
Publisher:: Rosenfeld Media
Publication Date:: May 12, 2020
Number of pages:: 336 pages
Language:: English
Binding:: Paperback
ISBN-10:: 193382073X
ISBN-13:: 9781933820736