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Practical Guide to IT Problem Management

by Andrew Dixon

Auerbach Publications

Paperback 88 pages English May 12, 2022

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Whilst IT problem management is well understood, doing it in practice is much harder. Aligned with such well known frameworks as ITIL, this book offers practical advice on how to tackle problems in complex environments. Each chapter explores a different aspect of problem solving and is illustrated with real-life case studies.

Author:: Andrew Dixon
Publisher:: Auerbach Publications
Publication Date:: May 12, 2022
Number of pages:: 88 pages
Language:: English
Binding:: Paperback
ISBN-10:: 0367636220
ISBN-13:: 9780367636227