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User Experience Foundations

by Nick Voil

BCS, The Chartered Institute for IT

Paperback 176 pages English Jul 13, 2020

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Making user experience (UX) central to development of a product, service or system enhances customer satisfaction, resulting in higher conversion rates and a stronger brand presence. This book provides a reasoned and authoritative description of what UX is, why it works and what tools and techniques are involved, in line with the BCS Foundation Certificate in User Experience, based on ISO 9241-210.
Author:
Nick Voil
Publisher:
BCS, The Chartered Institute for IT
Publication Date:
Jul 13, 2020
Number of pages:
176 pages
Language:
English
Binding:
Paperback
ISBN-10:
1780173490
ISBN-13:
9781780173498